DOI: 10.26697/9786177089185.2026
ISBN: 978-617-7089-18-5
BISAC: TEC052000

Editors
Yuriy B. Melnyk
Mmatshuene A. Segooa
Copyright: 2026
Available Renditions
Gold Open Access

Contents

Part I. FOUNDATIONS AND EVOLUTION OF ARTIFICIAL INTELLIGENCE
Chapter 1. The Evolution of the Theory and Practice of Artificial Intelligence
Anatoliy V. Stadnik, Ulyana B. Mykhaylyshyn

Part II. LEGISLATION AND REGULATORY FRAMEWORK RELATING TO ARTIFICIAL INTELLIGENCE
Chapter 2. Towards Understanding the Current Status of AI Governance and Legislation in the Global South: A Review of Literature
Sunet Eybers

Part III. REGULATION, ETHICS, AND THE FUTURE OF AI-DRIVEN TRANSFORMATION
Chapter 3. The Regulation of Human Interactions with Artificial Intelligence
Iryna S. Pypenko, Yuriy B. Melnyk
Chapter 4. Bridging the Society-AI Gap through Holistic Digital Transformation
Gugulethu Baduza, Lungile Penxa, Pelonomi Ramafi 
Chapter 5. Artificial Intelligence Adoption and Its Effect on SMEs Performance: A Lense of Technology Organisation Environment Framework and Ethical Principles
Phenuel Makelana

Part IV. AI-BASED CHATBOTS AND INTELLIGENT AGENTS
Chapter 6. AI-Driven Chatbots and Intelligent Agents for Monitoring, Evaluation, and Organisational Learning: A Review of Techniques and Trends
Alfred T. Kgopa, Nkosikhona T. Msweli
Chapter 7. The Use of AI-based Chatbots to Promote the Sustainability of South African SMEs in the Digital Era 
Phenuel Makelana

Part V. ARTIFICIAL INTELLIGENCE IN PRACTICE: INNOVATION, INTEGRATION, AND MANAGEMENT
Chapter 8. AI as the Engine of Invention: Revolutionizing Production, Decisions, and Consumer Value
Stella Bvuma, Sylvia Sathekge
Chapter 9. Navigating Governance, Ethics, and Data Security Risks in AI Adoption
Sylvia Sathekge, Stella Bvuma
Chapter 10. Harnessing Smart Artificial Intelligence (SAI) for Industrial 4.0: A South African Case Study of Manufacturing Industry
Phumzile M. Mogoale, Agnieta B. Pretorius, Refilwe C. Mogase, Mmatshuene A. Segooa
Chapter 11. Human-Machine Collaboration in Sub-Saharan Africa: Bridging the Skills Gaps and Infrastructure Challenges
Zamagoba Bisha, Florah S. Modiba

Part VI. STRATEGIES FOR TRAINING SPECIALISTS IN THE DIGITAL SOCIETY USING ARTIFICIAL INTELLIGENCE
Chapter 12. Creating a Higher Education Ecosystem Based on Artificial Intelligence Implementation
Yuriy B. Melnyk, Iryna S. Pypenko
Chapter 13. Generative Artificial Intelligence in South Africa’s Higher Education: Assessing Readiness and Responsible Adoption
Florah S. Modiba, Mmatshuene A. Segooa, Ignitia Motjolopane

Index

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